If I could rate the sales/consultant associate and the movers themselves seperately, this rating would be different. The sales representative gave me troubles when I had questions and changes to my order (we had a partial move which complicated things). I found her to be unprofessionnal at time and uneasy to work with. I would rate the representative a 2. The movers were very pleasant and flexible in working with us and a timeframe to have our load delivered. They were professionnal and worked very fast and efficiently. I give the movers a rating of 5.
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