It’s no secret that there are many different choices out there for professional moving companies in eastern Pennsylvania and western New Jersey, but O’Brien’s Moving & Storage has been the trusted name for expert relocation solutions and customer-first service for more than 90 years.
Over the time that we’ve been in business serving our residential and commercial customers, O’Brien’s has been recognized throughout the industry for our commitment to high-quality business practices and customer satisfaction. All of the awards and accolades that we’ve received support the traditional values of exceptional customer support and quality service that are at the heart of our local business.
Superior Customer Service—Women’s Choice Award
For several consecutive years, Allied Van Lines has been recognized as the winner of the “Women’s Choice Award for America’s Most Recommended Moving Company.” This prestigious award is designed to represent the collective voice of women consumers in order to provide them with resources for choosing the best service providers for their needs. In fact, Allied has won this award every year since the van line/moving company category has been considered—showcasing stellar reputation for providing exceptional quality across all Allied moving agents.
As a longstanding agent of Allied Van Lines, O’Brien’s Moving & Storage meets the same high standards of customer service of this trusted van line, translating to an outstanding moving experience for all of our residential and commercial customers.
Guaranteed Quality—Allied Van Lines’ Awards
O’Brien’s Moving & Storage has been committed to exceeding the expectations of our customers since our founding, and this dedication to quality has been awarded multiple times with recognition from Allied Van Lines. Throughout our decades of service, we’ve been recognized with several awards from this prestigious transportation company, including:
- “Customer Focus Performance Rating of Excellent” for our Allentown and Leesport locations, we have consistently secured high scores during Allied’s Quality of Service audits giving us “Very Good” to “Excellent” Customer Performance Ratings each and every time.
- “Rising Star” award for continued improvement in customer service ratings based on increasing our already high customer service score, on a scale of 1 to 5, from 4.50 to 4.64.
- “Customer for Life” award, based on all types of services provided and determined by our customers from an independent customer survey process, earned for ranking in the Top 5 of All Agents in our division—which is Allied’s largest division!
- “Overall Quality Hauling Agent of the Year” award, which is only bestowed upon 4 of the 300+ Allied agents (two agents that haul over one million pounds and two that haul under one million pounds), for outstanding performance and dedication.
- “Multi-Million Dollar Booker” award, which we have won annually for several years in a row, for having achieved several million dollars in booked moves for customers in our service area.
- “Million Dollar Hauler” award, as a high-volume service provider for the amounts of the shipments transported, consistently attained year after year.
Professional Moving Solutions—Industry Recognitions
Allied isn’t the only company that has recognized O’Brien’s for our moving and storage solutions! With several professional affiliations, BBB accreditation, and positive customer reviews, we’ve also received industry awards that include the following:
- “Excellent Safety CSA Scores” awarded by the CSA (regulated by the Federal Motor Carrier Safety Administration, overseeing safety with all drivers and vehicles) with ranking in the Top 10 of all agents for Compliance, Safety, and Accountability—plus with scores exceeding the van line safety average.
- “Mover Member of the Year Award” from the Pennsylvania Moving & Storage Association, multiple years running, for outstanding and dedicated service to the association and its members.
- “Best of HomeAdvisor” award and “Elite Service” ranking from HomeAdvisor for providing high-quality, screened, and approved moving services.
Learn More About the Award-Winning Moving and Storage Services We Offer Today!
While O’Brien’s Moving & Storage is proud of the awards and accolades we’ve received, as well as our history as a long-term agent of Allied Van Lines, what means the most to us is the countless positive reviews from our satisfied past customers.
Since our founding in 1928 and continuing into the future, our focus is serving local residents with the best that the moving industry has to offer, and we’d love to hear from you today about your needs for local, long-distance, office and international moving. Just give us a call or fill out our online form, and we’ll get you started with an appointment for a free price quote and consultation.