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I can't say anything negative about the company or the crew of 3 who moved our household goods. We obtained several estimates, and O'Brien's was the least expensive, by a fairly substantial margin. I was skeptical, because every time we've moved in the past. the price ALWAYS increased significantly AFTER our belongings were loaded; sometimes we were not faced with the increased price until the destination. In all instances, were informed "sorry; but it was only an estimate". Therefore; I assumed the "real" price would be 20-30% more, which would have made their price on par with competing bids. The move went flawlessly, they were exactly on time to load, ahead of schedule to unload, nothing was lost or damaged, the guys took great pains not to harm our hardwood floors; I could go on and on... Now for the shocking part! Not only were we not charged extra after loading or at the destination (despite adding several large boxes and more furniture that was not part of the original estimate), a few weeks after the move, an e-mail was received, stating we were being refunded a sum almost equal to 10% of the amount charged. Totally unprecedented and unexpected from a moving company! I would most definitely use this company again.