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I used O'Briens to relocate from Easton, PA to Boston, MA for professional reasons. My Karen did my initial survey and provided me an estimate. It was quick and easy and she was able to answer all of questions after the survey via email. My movers came on time and packed all of my belongings quickly. The ran into a flat tire on the way and still made it to me to deliver my belongings the same day they packed them. No complaints!