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This is the second time I have used O'Brien's as my moving choice so I did have confidence in the company. As a whole, the move went pretty smoothly, however there were more broken items this time than the first time I used them about 6 years ago. I had 3 pictures with broken glass, 2 dresser drawers with broken sides plus a couple of smaller items broken which I then had to throw out. The final price was slightly higher than the pre-move estimate but only by about $100.00. The guys showed up on time and worked well as a team. So, overall, no horror stories and I would recommend O'Brien's moving company.