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I had a lot to deal with and that was my fault, I wasn't ready for the move. Movers were, however, unflexible about moving large framed art even though prior movers willingly boxed my framed art. Damage another issue. Antique lawyer book case damaged, wood file cabinet had drawer pulls ripped off, one tall book case had back damaged. They weren't the friendliest although they got nicer near the end. I still tipped them well but overall, I've had better. They were ok.