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Anne S.

Wow, my crew was tops! How do I love O'Brien's? Let me count the ways! First, Nancy McKay was so helpful on initial contact and got me an estimator right away for a move that was only DAYS away, and not just any estimator, a very experienced, professional, very helpful gentleman who gave us very specific suggestions on how we could save money by cutting down on the hours he was estimating. We took all his suggestions to heart and it worked - we had a pile of boxes that went about 3/4 of a car length and 5' high welcoming our moving crew Monday morning, and the crew was THRILLED to see this because it made their work easier - many of these boxes had been carried up from the basement. Second, the loader, Joe was terrific, he went around each room and confirmed what would move and what would stay and planned out how it was going to go into the van. More importantly, he remembered what we had said - if something showed up at the van door and he remembered hearing that it wasn't suppose to be moved, he questioned it, set it aside, reconfirmed with me and sent it back into the house if necessary! Third, Barry was an absolute monster at carrying things, it was unbelievable watching the stuff that kid would move by himself, up or down steps, with never a single groan about how heavy something was - in fact he stated in the first few minutes that he loves his job because he gets to work out at work without having to pay a gym fee. What a terrific attitude! He kept telling me to re

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4.9 out of 5
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